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guest relations representative
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Orlando, FL Orlando, Florida |
About this job
Represent Darden and its brands to inbound guest contacts. Assess the nature of the guest's communication and reply to all guests who provide data for doing so. Research, initiate and coordinate corrective action through field management and internal departments to restore guest delight and reconnect guests with their local restaurant. Act as a resource and guide for managers handling guest issues, providing recommendations for effective guest recovery. The incumbent does this through the follow