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experienced customer service representative - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Oceanside, CA Oceanside, California |
About this job
Answer calls and respond to emails Handle customer inquiries both telephonically and by emailResearch required information using available resourcesManage and resolve customer complaintsProvide customers with product and service informationEnter new customer information into systemUpdate existing customer information Process orders, forms and applicationsIdentify and escalate priority issuesRoute calls to appropriate resourceFollow up customer calls where necessaryDocument all call information a
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