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customer service associate
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Des Moines, IA Des Moines, Iowa |
About this job
-Field inbound auto and home insurance calls from agents related to billing inquires, policy questions and overall customer service.-Counsel customers/agents on underwriting eligibility and policy coverage and/or options.-Provide phone requested quotes to customers/agents for changes to existing lines or products.-Upgrade coverage and sell new coverage/products to existing customers as appropriate.-Review phone requested cancellations and reinstatements and make appropriate decisions to resolve.
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