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Hours Full-time, Part-time
Location Eagan, MN
Eagan, Minnesota

About this job

Job Description

Title: Pricing Specialist

Location: Eagan MN

The Electronic Billing department is responsible for interacting with our external and internal customers to ensure invoices are delivered as requested. This department’s responsibility includes onboarding customers to interface with their ERP system, posting invoices via the internet, overseeing EDI (Electronic Data Interchange), and uploading invoices to our customer platforms. 

The position of Pricing Specialist provides service and support to corporate and non-corporate customer accounts for Global Business Services. Specialists will serve as a liaison between the Divisions and our customers to ensure issues are researched and resolved in a timely manner. The Pricing Specialist is expected to embrace the culture, deliver exceptional customer service by executing customer requirements and ensuring our customers are billed correctly. 

Main Responsibilities
• Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections. 
• Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues
• Become proficient in most utilized internet platforms
• Transfer information from invoices into designated internet platforms
• Investigate and resolve invoice posting issues
• Keep detailed logs of problem invoices
• Provide backup support to peer accounts for planned and unplanned coverage
• Ability to multi-task and operate multiple systems
• Work closely with credit to troubleshoot concerns where customers have not received invoices
• Work in multiple ERP systems to research invoice concerns
• Be an independent worker but also interface well with a team
• Create spreadsheets as needed to track invoice information

Basic Qualifications
• Bachelor’s Degree in Finance, Accounting, Economics or business field -OR- 2+ years previous experience in credit, finance/accounting or related field (relevant education may be substituted in part)
• No immigration sponsorship available for this role
• Intermediate to advanced Microsoft Excel Skills (especially functions) V-Lookups, Concatenate, Text to Column, .CSV file formats

Preferred Qualifications
• Demonstrated attention to detail and pattern recognition
• SAP, Mainframe and/or AS400 experience
• Previous analytical experience with high aptitude for research, analysis, and problem solving skills
• Excellent organizational and time management skills with ability to manage multiple priorities and meet deadlines
• Proven ability to communicate professionally with customers; both verbal and written
• Must be able to work in a team environment, anticipate needs and meet customer expectations
• Proficient typing skills with a high level of accuracy

 

Company Description

Our promise is simple. DAHL has proven year after year that we are flexible, consistent and easy to work with, which is why our clients and consultants have stayed with us, and we've continued to grow throughout the years.

Our clients know they can depend on our efforts, as we hold their priorities in high regard. We genuinely care about each and every relationship and promise to work with the utmost of respect, integrity and high energy, as we continually strive to build long-term relationships.