Cashier

Cashier – Convenience Store

Company:  Florence Station Market

Location:  Murfreesboro, Tennessee or Other Location as required

Summary:

This position provides top quality, fast and friendly customer service; operates registers, handles customer purchases; accounts for all cash and inventories during shift; cleans service areas and stocks merchandise in accordance with the Company policies, procedures and standards in a “Fast, Friendly, and Clean” environment.

Key Responsibilities:

Customer Satisfaction:

·         Provides excellent customer service in a courteous, friendly and attentive manner to ensure the customer has a pleasant shopping experience.

·         Greets customers upon entering the store and thanks customers as they leave.

·         Gives assistance and offers suggestions or recommendations to the customer.

·         Reports to work on time and follows the dress and appearance code.

Sales Controls:

·         Completes all sales in accordance with government regulations and Company standards.

·         Verifies customer eligibility to purchase age-restricted products and refusing to sell these products when appropriate. Age-restricted products include alcoholic beverages, tobacco products, lottery tickets, fireworks and adult magazines.

·         Enters all transactions at the time of purchase at the correct price by scanning or using the correct keys/codes, placing all payments collected in the register and making correct change.

·         Keeps accurate cash, sales and inventory control records and accounts for variances.

Merchandising:

·         Stocks, fronts, rotate and/or cull store coolers, shelves, counters and food service areas displays to ensure freshness, appeal and easy customer access.

·         Prepares food items according to menus and recipes; maintains proper weights, holding times and temperatures; practices safe food handling procedures.

·         Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls, windows and pump toppers. Makes price changes on merchandise as required.

·         May monitor gasoline competition and report findings to Store Manager.

Store Conditions:

·         Maintains good overall store and property conditions by cleaning and performing a variety of general housekeeping duties such as:

·         Sweeps, mops, and cleans floors and driveways. Cleans windows, food service areas and bathrooms.

·         Picks up and disposes of trash, litter or debris in store, parking lot and/or surrounding grounds.

·         Cleans and checks equipment including coffee machine, refrigeration units, gas pumps and others.

Job Requirements:

·         High school diploma or equivalent preferred.

·         Customer service experience is required.

·         Previous experience operating cash register or a point of sale system is preferred.

·         Background in Quick Service Restaurants (QSR) or the food-service industry is desired.

·         Track record of job stability/tenure.