Sr Claims Representative - Full-time / Part-time

Summary of Responsibilities
Handle complex claims with minimal supervision and guidance from the manager. Utilize current Claims technology. Research and formulate a basis on which coverage decisions will be made, conduct thorough investigations, evaluate damages and liability. Negotiate settlements with insureds, claimants and attorneys. Responsibilities also include active file management, ensuring proper reserving, participation in training activities, presentation of claims to Committee and supervision of litigated files. Serve as a mentor for others in the team or department. Consistently exhibit a high level of customer service and adherence to department audit guidelines.

Preferred Experience and Skills
-Proficiency with computers and current technology
-Interpersonal skills
-Negotiation skills and problem solving skills
-Prior experience handling large and complex claims
-Oral and written communication skills

Preferred Education and Training
-Bachelor’s degree in Business, Insurance or related field
-Associate in Claims designation
-Associate in General Insurance designation
-CPCU coursework or other continuing education