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Hours Full-time, Part-time
Location Washington, DC
Washington, District of Columbia

About this job

Our mission is to be the best loved Hotel & Restaurant Company so regardless of position, we look for individuals who are passionate about providing genuine heartfelt care to our guest and employees.

What you get to do: This position will provide restaurant guests with friendly and professional service, excellent food quality, and consistency of execution in an attractive, well-maintained environment.

Your day-to-day: Other duties may be assigned as needed.

Proper guest service requires an employee staff that is thoroughly trained in service sequence, product knowledge, and makes every effort to meet the needs of each and every guest. It is the Supervisor's responsibility to lead service education through:


* Communication with staff at pre- or post-shift meetings regarding changes in menu/beverages and company policy.
* New server, busser, host and bartender training programs;
* Coordination of timely food production;
* Daily shift evaluation of overall restaurant service performance and execution;
* Performance management of restaurant team including training, coaching, counseling, recognition and 90-day and annual performance evaluations;
* Commitment to employee problem resolution through modeling and utilization of Kimpton's Open Door Policy;
* Timely and accurate preparation of employee semi-monthly payroll

The Floor Manager will partner with the culinary team to provide excellent quality and presentation of all food to restaurant customers. The Floor Manager will partner with and regularly communicate with the Restaurant General Manager and/or Assistant General Manager regarding daily operational matters as well as to Accounting regarding restaurant cash handling, SOPs or payroll matters.

Specific experience we're seeking:


* Minimum 1-2 years previous restaurant operations and/or supervisory experience preferably in an independent restaurant environment. Bachelor's Degree in hospitality, restaurant or culinary management preferred or equivalent combination of work experience, internships and/or similar educational background.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: Prior experience required. Depending on the role degree may be required.
LANGUAGE SKILLS: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.

(Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).