Dining Room Attendant

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POSITION DESCRIPTION:

The dishwasher, table busser, and general utility position is responsible for maintaining cleanliness and

sanitation standards for china, glassware, tableware, cooking utensils, etc., using machine and manual

cleaning methods. Ensures the dishwashing and bussing areas are maintained as clean, safe and

sanitary facility.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

NOTE: Traditions Spirits may change the requirements of this job description at any time. These include, but are not limited to the following:

• Sort and rinse dirty dishes, glass, tableware and other cooking utensils and place them in racks to send through dish machine
• Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas
• Rewashes soiled dishes before delivering
• Change dishwater in dish machine every hour
• Wash pots, pans and trays by hand
• Remove trash and garbage to dumpster
• Set up or break down dishwashing area
• Clean and roll/unroll mats
• Fill/empty soak tubs with cleaning/sanitizing solutions
• Sweep/mop floors
• Assemble/disassemble dish machine
• Sweep up trash around exterior of restaurant and garbage dumpster
• General restaurant and restroom cleaning as directed
• Wipe up any spills to ensure kitchen floors remain dry
• Must notify Manager anytime dish machine wash or rinse cycle falls below safety standard temperatures

• Speak with guests to ensure satisfaction with food and service, and to respond to complaints
• Remove dishes and glasses from bar and take them to kitchen for cleaning
• Clean tables and/or counters after guests have finished dining
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
• Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety

OTHER DUTIES AND RESPONSIBILITIES:

NOTE: These include, but are not limited to the following (additional responsibilities may be assigned as necessary):

• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
• Performing day-to-day administrative tasks such as maintaining information files and processing paperwork
• Uniforms and/or clothing should always be on stage clean
• Always wear safety/slip resistant shoes.
• Always wear the safety belt when lifting objects over 20lbs.
• Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought
• Superior attendance and punctuality
• Attendance in mandatory meetings, training, workshops, and/or seminars
• Adhere to organization policies and procedures

REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE):

• High School Diploma or equivalent desired
• Knowledge of principles and processes for providing guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction
• Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests
• Good oral and written communication skills
• Mature judgment and professionalism in handling all matters
• Ability to read and understand information and ideas presented in writing
• Good problem solving skills

WORKING CONDITIONS AND PHYSICAL EFFORT:

• Standing during entire shift
• Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes
• Lifts and carries tubs and cases, weighing up to 75 lbs
• Essential hand/eye coordination
• Frequent exposure to smoke, steam, high temperatures, humidity, extreme
• Substantial repetitive motion of the wrists, hands and fingers
• Hazards may include, but are not limited to, cuts from knives, slipping, tripping falls and burns
• Frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items
• Frequent washing of hands
• Work is normally performed in a typical interior restaurant work environment
• Noise level is moderate to high
• Moderate or high exposure to cigarette smoke