Franchised Front Desk Agent

Additional Information: This hotel is owned and operated by an independent franchisee, Columbia Sussex Corporation>. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Process all guest check-ins by confirming reservation, assigning room, and issuing and activating room key.  Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including concerns.  Coordinate with Housekeeping to track readiness of rooms  for check-in.  Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.  Supply guests with directions and information regarding property and local areas of interest.  Run daily reports(number of arrivals, departures), identify any special requests and check reports for accuracy .  Complete designated cashier and closing reports in the computer system. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

High School diploma/ G.E.D. Equivalent

This company is an equal opportunity employer.

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