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Hours Full-time, Part-time
Location Wichita, KS
Wichita, Kansas

About this job

Posting Date Mar 15, 2018
Job Number 18000RBB
Job Category Rooms and Guest Services Operations
Location Ambassador Hotel Wichita, Autograph Collection, Wichita, Kansas
Brand Autograph Collection Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us

Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.

 

Please apply via online at - 


Additional Information: This hotel is owned and operated by an independent franchisee, Coury Hospitality. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.


Job Description 


Greeting and receiving customers with the highest quality customer service. Responsibilities include parking guest cars, assisting with luggage and belongings, and providing transportation in the Company vehicle. After parking the vehicle, the valet attendant will run back to their station and be prepared to assist the next patron.

RESPONSIBILITIES:
  • Directs traffic of vehicles at hotel or restaurant entrance. Secures taxis/transportation for guests/visitors.
  • Assists guests with luggage. 
  • Parks guest vehicles and secures vehicle. Safely and securely parks the customer car, and provides the fastest possible return time.
  • Responsible for recording the guest information on the valet ticket and the location/parking spot the car was parked.  Must use the correct color of ticket (white for hotel, green for restaurant and blue for event) and properly advise the guest of any associated charge. 
  • Returns rental vehicles for guests. 
  • Answers questions about the hotel or restaurant and surrounding areas.
  • Transports guests to various areas in the Company vehicle within a 5 mile radius of the hotel.
  • Provides gracious and professional service in an efficient manner. Perform all job duties toward the goal of maximizing guest service.
  • Conduct oneself in a professional manner with the awareness that all actions and communications are within guest view.
  • Maintain a professional appearance and uniform standards.
  • Responds graciously to guest service issues and reports the situation to management.
  • Remembers that safety is always first. Runs fast, but drives slow. Must pass annual MVR screen.
  • Additional tasks and responsibilities may be assigned at the discretion of the manager.  Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time. 
KNOWLEDGE, SKILLS AND ABILITIES:
  • Ability to maintain a valid driver license with a clean driving record (MVR)
  • Able to drive stick shift transmission.  Able to drive all types of vehicles. 
  • Thorough knowledge of local areas and roads. 
  • 3 year sexperience driving vehicles. 
  • Strong understanding of the English language. 
  • Ability to communicate effectively with others both verbally and in writing. 
  • Provide excellent customer service and maintain a professional demeanor. 
REQUIRED PERSONAL PROTECTIVE EQUIPMENT:
  • Comfortable, closed toe, non-skid shoes.


This company is an equal opportunity employer.

 

 

 

 

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