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in Tampa, FL

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Hours Full-time, Part-time
Location Tampa, Florida 33607
Tampa, Florida

About this job

Job Description:

Individual will be placing 150-200 calls a day that will be direct to consumer for first party collections. Individuals in this role will use a dialer system as well as internal computer programs while toggling between different screens, making outbound calls, and updating spreadsheets. This is a team environment, however there are metrics in place on the three different tiers of collections on which individuals will be ranked.

Job Responsibilities:

  • Perform 200 outbound calls a day based on que of customer accounts.
  • Maintain performance expectations consistently
  • Toggle between dual monitors to navigate account information while collecting overdue payments
  • Successfully close on past due amounts to ensure metrics are being hit

Requirements:

  • High school diploma or equivalent
  • MINIMUM of 1 year collections experience
  • Strong computer knowledge, specifically in Microsoft Word and Excel

Shifts:

  • 2 Week Training: Monday - Friday 8:00am-5:00pm
  • After Training: Monday - Friday 8:00am-5:00pm, with two days of a 12:00pm-9:00pm shift




About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.