Customer Service Rep! - Full-time / Part-time

Currently hiring customer service representatives for a cell phone company!

Job Description:

• Taking approximately 50 inbound phone calls a day.
• Each employee utilizes one computer screen and proprietary software program.
• Assist customers in setting up accounts, canceling accounts, phone trouble shooting, sharing promotional opportunities, etc.

Essential Duties and Responsibilities:

• Talks with customers by phone and receives orders for installation, turn on, discontinuance, or change in service. Provide service courteously, accurately, and efficiently.
• Work sitting at a desk during the day, using a computer and talking on the phone to customers.
• Solicits sale of new or additional services.
• Research complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
• Ensures customer retention and satisfaction.
• Knowledge of commonly used concepts, practices, and procedures within the cellular industry.

For more information contact:

Deva at (503)-403-1882

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.