Customer Service Representative (Spanish) - Full-time / Part-time

Duties
- Take inbound customer service calls
- Go through a series of questions and fill in details regarding accident
- Follow procedures exactly so to ensure a smooth process for adjusters and customers
- Provide assistance when customers call in with other quotes or concerns pertaining to claims
- Occasionally perform outbound calls to follow up from voice mails
- Enter all reported details of the claim into database system

MUST HAVES:
1+ years exp in customer service (Call center strongly preferred)
Bilingual (English & Spanish)
General navigation and editing skills within Word & Excel
Positive attitude and strong verbal communication skills


PLUS HAVES:
Auto insurance knowledge

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.