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Hours Full-time, Part-time
Location Pewaukee, Wisconsin 53072
Pewaukee, Wisconsin

About this job

Answer incoming member and provider calls in a timely manner to ensure questions and concerns are addressed. Ensure higher level concerns are directed to appropriate resources for assistance.

-Service Medical members by communicating benefit information, providing information and resources necessary to understand benefit plan coverage, verify insurance coverage, and assist in locating providers.

-Service Medical providers by communicating benefits, authorizations, claims, and eligibility information.

-Utilize knowledge of claim adjustments and re submission processes to determine appropriate resolution to provider requests.

Qualifications:

1) 2+ years of experience within a fast-paced Call Center

2) Minimum of a High School Diploma

3) Intermediate skills with Microsoft office (Word, Excel, Outlook)

The shift for this opening is 10:30am - 7pm.




About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.