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Hours Full-time, Part-time
Location Georgetown, Kentucky 40324
Georgetown, Kentucky

About this job

The Quality Coordinator (Account Representative) will act as a liaison between Toyota Tsusho and its customers and will be responsible for communicating issues with quality defects in its products.

This a customer service-based position that will communicate with customers whenever they have issues with products they've ordered. The Quality Coordinator will be operating within the Steel Division of Tsusho and will need to identify potential quality issues with their product and determine whether or not the product is usable or needs to be replaced. This will require a working knowledge of the manufacturing process but also the ability to preserve the company's bottom line.

Some technical aptitude coupled with strong communication skills are key for this position. Tsusho's steel group has 60+ customers and this individual will be on a team and will individually be responsible for 20+ customers at a time.

Hard skills required include familiarity with Microsoft Excel, JD Edwards (Oracle), ERPs (Enterprise Resource Planning systems), and CRMs (Customer Relationship Management systems). Tsusho would like someone with a Bachelor's Degree in Business if possible.

Some travel (~10%) will be required to plants along the I-75 corridor (Chicago, Indiana, Tennesee, Mississippi, Alabama, etc.) and occasionally to Canada or Mexico. Candidates will be given a company car for their travel as well as a credit card for their expenses.

- Bachelor's Degree (preferably in Business)
- Manufacturing background preferred
- Microsoft Excel skills
- Familiarity with JD Edwards/Oracle software

- Bilingual (Spanish) is a plus




About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.