Digital Site Experience Coordinator - Full-time / Part-time

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: Exempt
 

 

Position Summary:

Manage the overall coordination of site experience, including timelines, creative components, and testing to ensure successful implementation.  Support the site experience manager and work with cross-functional teams to successfully execute features, products and initiatives in the digital space. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

• Manage the cross-functional workflow with Marketing, Creative, and Digital departments to establish milestones related to key features, ensure team is aware of key dates, and communicate issues impacting site experience
• Partner with departmental and product management teams to evaluate requirements and determine the best solutions for site experience initiatives
• Partner with the User Experience (UX), Creative and Development teams to ensure they are maintaining the integrity of the customer experience digital strategy
• Ensure project goals are defined and monitored to keep initiatives on track
• Manage concurrent projects, deliverables, timelines, and notifications for all site experience requests
• Write simple creative briefs and collaborate on key corporate initiatives with digital site experience team
• Review design requests for cohesion and logic and gather requirements and assets
• Seek ways to continually improve team collaboration, workflow and project processes
• Schedule and facilitate meetings to ensure timely completion of all project milestones
• Work with applicable teams to define success metrics and recap campaign performance; share reporting results with all stakeholders
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications: 

• 5 years’ digital experience with at least 2 years focused on ecommerce
• Excellent oral and written communication skills
• Proficient knowledge of digital marketing, user experience and ecommerce best practices
• Ability to lead/motivate others while maintaining and building positive business relationships and partnerships
• Ability to navigate and optimize workflow plans to ensure on-time and on-budget delivery of campaigns/assets
• Strong understanding of the process and critical steps needed to deliver high-quality digital marketing campaigns
• Strong interpersonal skills and ability to work with a wide variety of individual work styles
• Strong project leadership, prioritization, assessment, organizational and time management skills with impeccable attention to detail
• Ability to lead and educate business partners, cross-functional team members, and suppliers
• Ability to balance scope, cost, risk and quality while facilitating a high level of performance and agility across all teams

Desired Previous Job Experience/Education:

• Bachelor’s degree in marketing, business or a related area
• 5 years marketing experience in a fast-paced environment
• 2 years’ experience with a large retailer, multi-brand company and/or agency
• Understanding of digital marketing production processes along with campaign management experience

 

Education Level: Bachelor's Desired
Required Travel: Up to 25%
Required Certifications/Licenses: None
Position Type: Full-Time
 Regions: Midwest

States: Alabama; Alaska; American Samoa; Arizona; Arkansas; California; Colorado; Connecticut; Delaware; District of Columbia; Federated States of Micronesia; Florida; Georgia; Guam; Hawaii; Idaho; Illinois; Indiana; Iowa; Kansas; Kentucky; Louisiana; Maine; Marshall Islands; Maryland; Massachusetts; Michigan; Minnesota; Mississippi; Missouri; Montana; Nebraska; Nevada; New Hampshire; New Jersey; New Mexico; New York; North Carolina; North Dakota; Northern Mariana Islands; Ohio; Oklahoma; Oregon; Palau; Pennsylvania; Puerto Rico; Rhode Island; South Carolina; South Dakota; Tennessee; Texas; Utah; Vermont; Virgin Islands; Virginia; Washington; West Virginia; Wisconsin; Wyoming
Keywords:

 

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee more than 443,000 Associates across 35 states and the District of Columbia. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

 

Company Overview
Kroger Family of Companies employs nearly 443,000 associates who serve customers in 2,796 retail food stores under a variety of in 35 states and the District of Columbia.  Kroger and its subsidiaries operate an expanding ClickList offering – a personalized, order online, pick up at the store service – in addition to 2,253 pharmacies, 787 convenience stores, 324 fine jewelry stores, 1,439 supermarket fuel centers and 38 food production plants in the United States.  Kroger is recognized as one of America’s most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 Posting Notes:  OH || Cincinnati || 1014 Vine Street || 45202 || Kroger General Office || [[mfield2]] || Digital/e-Commerce || Employee || Exempt || Full-Time || None