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Hours Full-time, Part-time
Location 1510 Eastridge Rd
Richmond, Virginia

About this job

Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-exempt

 

 

Position Summary:

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service by creating an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales/profit goals, control all established quality assurance standards, and monitor all functions, duties and activities for the dairy and frozen food departments. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:
  • Make decisions related to hiring, discipline, and termination or make recommendations and offer substantive input related to the same.
  • Communicate company, department and job specific information to associates.
  • Establish performance goals for department and empower associates to meet or exceed targets through
  • Develop adequate scheduling to manage customer volume throughout hours of operation.
  • Adhere to all local, state and federal laws, company guidelines, and food safety regulations.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the departments /store and make suggestions about products.
  • Inform customers of dairy and frozen food specials and offer product samples to help customers discover new items.
  • Develop and implement a department business plan to achieve desired results.
  • Create and execute weekly and period sales promotions in partnership with store management by informing and educating departments’ associates about current, upcoming and special in-store promotions.
  • Implement the departments’ period promotional plan by staying current with present, future, seasonal and special ads.
  • Prepare and submit seasonal critiques to sales and merchandising supervisor.
  • Assist store management in preparing the store/department budgets, expense control, profit/loss reviews, and take appropriate action on all financial reports.
  • Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
  • Plan/organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance, properly inspecting equipment, and notifying store management of any items in need of repair and of customer or employee accidents.
  • Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.
  • Supervise and coach direct reports in the performance of their duties; complete performance review and provide feedback to direct reports.
  • Promote trust and respect among associates, with a positive attitude.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications: 
  • Must be 18 or older
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math (counting, addition, subtraction)
Desired Previous Job Experience:
  • High school education or equivalent preferred
  • Management experience preferred
  • Retail/Grocery experience
  • Second language (speaking, reading and/or writing)

 

Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time 
Shift(s): Day; Evening; Overnight

Regions: Mid-Atlantic

States: Virginia
Keywords:

 

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
 

Company Overview
Kroger Family of Companies employs nearly 443,000 associates who serve customers in 2,796 retail food stores under a variety of in 35 states and the District of Columbia.  Kroger and its subsidiaries operate an expanding ClickList offering – a personalized, order online, pick up at the store service – in addition to 2,253 pharmacies, 787 convenience stores, 324 fine jewelry stores, 1,439 supermarket fuel centers and 38 food production plants in the United States.  Kroger is recognized as one of America’s most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 

 Posting Notes:  VA || Richmond || 1510 Eastridge Rd || 23229 || Kroger Stores || [[mfield2]] || Customer Service; Grocery || Employee || Non-Exempt || Full-Time || None