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in Fremont, CA

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Hours Full-time
Location Fremont, CA
Fremont, California

About this job

  • Answer incoming calls in a friendly, professional and knowledgeable manner.
  • Create and maintain client and caregiver schedules with an emphasis on creating high quality matches
  • Monitor, mediate, and log all client and caregiver activity utilizing the software system.
  • Follow up with all client and caregiver issues to ensure their problems are resolved.
  • Enter and maintain accurate client and caregiver records in the software system.
  • Home Instead Senior Care by utilizing the consultative sales process to better meet our current client needs.
  • Follow up and communicate caregiver  and client issues to ensure problems are resolved. 
  • Design, test and implement a responsive contingency plan that ensures 100% maintenance of Service Hours.
  • Must be willing to do 2 Weekend On call per month.MUST have atleast ONE YEAR of SCHEDULING experience.
  • Local applicants only.

Each Home Instead franchise is independently owned and operated.