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Scheduling coordinator - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 291 - 94536 Fremont, California |
About this job
- Answer incoming calls in a friendly, professional and knowledgeable manner.
- Create and maintain client and caregiver schedules with an emphasis on creating high quality matches
- Monitor, mediate, and log all client and caregiver activity utilizing the software system.
- Follow up with all client and caregiver issues to ensure their problems are resolved.
- Enter and maintain accurate client and caregiver records in the software system.
- Home Instead Senior Care by utilizing the consultative sales process to better meet our current client needs.
- Follow up and communicate caregiver and client issues to ensure problems are resolved.
- Design, test and implement a responsive contingency plan that ensures 100% maintenance of Service Hours.
- Must be willing to do 2 Weekend On call per month.MUST have atleast ONE YEAR of SCHEDULING experience.
- Local applicants only.
Each Home Instead franchise is independently owned and operated.
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