Commercial Insurance Customer Service

Commercial Lines > Customer Service Representative

$15-$25 per hour DOE

Direct Hire

• Currently hold active insurance license?
• Do you consider yourself to be a great customer manager or account manager, capable of managing and growing existing customers?
• Do you want to work for at top agency in San Antonio with the name that will ensure success?
• Want to be in charge of your earning potential?
• Prepared to build and support a book of business?

Then this unique opportunity may be for you? For more details please review the following job overview:

The position is for Business Accounts/Commercial Lines Customer Service Representative

Objective:

Giving customer top priority in serving Commercial Lines Accounts including claims and collections; to be familiar with company guidelines and underwriting; to be knowledgeable in Commercial Lines coverage; to solicit new business; and to develop existing accounts.

Duties:

• Receives phone calls and walk-in clients
• Answer questions and resolves problems for clients
• Orders new business and process renewals, endorsements, audits and cancellations
• Takes and processes claims. Keep claim status updated.
• Contacts clients for collection of premiums as necessary
• Invoices and processes new and renewal business, including updating units and coverage in the computer system
• Maintain customer files, both paper and computer
• Reviews entire accounts needs when first written
• Reviews account at renewal and prepares renewal proposals as needed
• Obtain expiration dates for policies not written by us to follow-up and quote
• Cross sells
• Refers group life and health leads to life department
• Quotes new and renewal business
• Processes daily mail
• Keeps open communication with companies
• Assists bookkeeper in her duties
• Attends seminars to enhance knowledge and skills
• Prepares certificate of insurance
• Attends and participates in staff meetings
• Keeps abreast of commercial lines
• Due to changing business conditions, management may request that additional duties or functions as necessary to fulfill the job requirements
• Order new and process renewals, endorsements, and cancellation of bonds
• Backs up other Commercial Account Customer Service Representatives
• Works with Sales Department to increase sales

If you are a results driven individual with the desire to add value to a this organization please send resume to

ttroyer@pridestaff.com