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in Chestnut Hill, MA
Baker Customer Service
•30 days ago
Hours | Full-time |
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Location | Chestnut Hill, 200 Boylston Street Chestnut Hill, Massachusetts |
About this job
Our Bakery department bakes and serves delicious breads, doughnuts, cakes, and other sweet treats throughout the day. In this department, you’ll work with a team to ensure the freshest bakery items are available for our customers. If you have a passion for baking and enjoy working in a fast-paced environment, then this could be the role for you!
People (Who We Are)
- Support, encourage, and respect co-workers
- Work with supervisor to set and achieve goals for development
- Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
- Maintain open lines of communication with supervisors and coworkers to ensure efficient department operations
Customer (What We Believe)
- Approach and educate customer about products, answer questions and offer suggestions for meal solutions
- Fulfill customer requests accurately and in a timely manner
Product (What We Do)
- Utilize production guides to produce par baked, frozen, and scratch artisan breads and/or breakfast items; use job aides, core recipes, and techniques to meet Wegmans high standards for quality and consistency
- Prioritize tasks; rotate, pull, and record shrink where applicable
- Seek out continuous improvement opportunities for production efficiency
Results (What We Measure)
- Practice proper sanitation, simplification, food, and human safety guidelines
- Ensure the freshest, highest quality products are available
Work Environment
- Work includes walking, standing for up to 4 hours without a break, repetitive hand and arm movements, occasional heavy lifting, bending, and reaching, along with continuous interaction with customers and co-workers in a fast-paced environment. Work involves exposure to various work environments, including cold, freezing & hot temperatures. The average weight range of items lifted is 5-20 pounds with a maximum weight lifted of greater than 50 pounds occasionally. You may receive assistance with heavy items, if available. May be exposed to various allergens (things that may cause an allergic reaction)
- Work may include use of hand pallet jack, power pallet jack, power walkie-reach, scissors lift or WAV unit. Wegmans certification required for use of power equipment
Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed
Preferred Qualifications- Customer service experience, preferably in a food service, grocery or retail setting
- Experience baking, following recipes and working in a bakery with dough made from scratch
Preferred Skills
- Advanced organizational, mathematical and time management skills
- An understanding of different flours and ingredients used when bread baking
- Understanding of yeast biology, recipes and formulas as well as how environmental factors may affect ingredients