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in Vero Beach, FL

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Hours Full-time, Part-time
Location Vero Beach, FL
Vero Beach, Florida

About this job

Requisition No: 32045

Agency: Department of Health

Working Title: INTERVIEWING CLERK - 64043789

Position Number: 64043789

Salary: $913.01 Bi-Weekly

Posting Closing Date: 03/15/2018

Interviewing Clerk

Salary

$913.01 Bi-Weekly

Minimum Qualifications

Valid Driver's License

High School Diploma/GED

Must be able to type 35 WPM NET-A typing test will be given prior to interview being granted.

One year customer service experience required.

Must have excellent telephone skills.

Experience working in a medical or dental office preferred.

If you have difficulty applying for this position, please contact People First at 877-562-7287 for assistance. For questions on position, please call 772-794-7450.

Note: Your responses to qualifying questions for this position must be verifiable by experience stated on the employment application. Applicants selected to participate in the skills verification and/or interview process will be contacted by telephone, so please make sure your contact information on the People First Staffing System is current and accurate.

This position requires a security background check and/or drug screening and participation in direct deposit.

Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

This is paraprofessional work receiving, interviewing, and processing clients seeking services to determine financial eligibility for all services/programs rendered by the Health Department.

Access to confidential records and computer access will be based on the need to know when involved in specific patient's care, billing activities, ordering prescribed medications or supplies, investigating communicable disease reports, established quality improvement activities, i.e., peer review, records review audits, and investigating complaints.

Receives, interviews, and processes all clients presenting for services. Determines financial eligibility and sliding fee scale for primary care clients based upon established criteria. Ensures all necessary documentation and forms are completed accurately and timely as it relates to clinic operations. This includes proper completion of the encounter form, medical record, and related forms for proper follow-up on patient care.

Provides positive customer-oriented clerical support by answering phone calls, making appointments, assisting with client inquiries and referrals, and answering general inquiries regarding clinic services. All voice mail messages must be answered and appropriate follow-up action taken by noon (following the morning session) and by close of business for the current day. Reminder calls for all patients with appointments the following day must be made prior to the close of the current business day.

Provides accurate and timely data entry into agency computer system for service, demographics, and billing information. Communicate to Office Operations Supervisor II any problems or suggestions that need to be addressed.

Responsible for adherence to General Accounting Procedures and DOH/IRCHD protocols as it relates to cash collection.

Performs other related duties as required.

Private and county vehicle use may be required. If private vehicle is used employee is reimbursed a mileage rate.

Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

Nearest Major Market: Vero Beach