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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Whippany, New Jersey 07981
Whippany, New Jersey

About this job

MUST HAVES:
1.) 2+ years of experience with Customer Care Experience (claims, intake, call center, patient access, collections, billing, EOB or pharmacy) - Must have experience within a healthcare organization or financial services call center.
2.) Experience with data entry / entering customer information (i.e. multi-tasking)
3.) Exceptional written and verbal communication skills

**MUST HAVE strong technical abilities - strong typing abilities!

**HUGE PLUS IF THEY ARE BILINGUAL IN SPANISH**

OVERVIEW: Provide patient concierge health care services interacting directly with patients, physicians, and/or pharmacies related to providing access to care on behalf of our clients copay assistance programs. As part of a highly concierge 'white glove' service team you manage the patient experience from start to finish by providing program information, eligibility, reimbursement support and general assurances.

Job Description
* Receiving, counting, and sorting of incoming manual claims within working area on-line.
* Processing of manual claims/pharmacy receipts/invoices in SelectRx adjudication system.
* Working with customer service and project management to resolve any issues pertaining to the successful processing of a manual claim.
* Tracking/Logging of all processed and rejected manual claims.
* Creating and mailing of all rejection letters.
* Filing of processed and rejected manual claims within working area on-line
* Performs any tasks assigned by manager.




About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.