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in Vernon Hills, IL

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About this job

My client, a global Medical Device company, in the Vernon Hills, IL area is looking to hire multiple people for their customer service teams!

If you're interested in a potential career in the healthcare/medical device industry, apply now!

At Aerotek, we have worked with this company for quite some time and helped a lot of people get positions here, so it's definitely a company that we have seen lot of success with! We know first hand that this is an excellent company and opportunity!

These positions will start out as contracts for 9 months, but the hope is to convert these contractors into permanent roles at the beginning of next year as they have done in the past, if possible. There is no guarantee of this, so keep in mind that this is potentially just a 9 month opportunity.

My client is hiring for two of their teams:

Customer Service/Order Entry

  • Fast paced inbound call center
  • Orders come in via phone, fax, and email
  • Would assist customers with order issues or updates
  • Requires experience with an ERP system
  • Pays up to $21/hr (SAP specific experience required for the higher pay rate)

Customer Solutions Specialist

  • "Back end" customer service, very few phone calls
  • Heavy email/data entry - would manage a group mailbox where customer requests are sent
  • Would be dealing with customers who have already received their order (Post Order Follow Up and Problem Resolution)
  • Requires experience with SAP and experience with post order customer service
  • Pays up to $25/hr




About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.