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Technical Support Representative - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | San Diego, California 92103 San Diego, California |
About this job
Job Description
Come work and provide top of the line Help Desk / Tech Support for a highly respectable Financial Institution in the heart of UTC La Jolla
Provide Tier I technical support for designated proprietary software products ensuring that service level and customer satisfaction agreements are met. This is primarily done over the phone and via email communications.
- Provide detailed and comprehensive incident documentation in our proprietary Financial incident tracking database.
- Proper escalation of incidents to management.
- Troubleshooting Skills.
- Ability to Multitask.
- Follow up Skills.
- Ability to work under pressure.
- Requires at least one year of experience in a similar position.
Company Culture
The nation's largest independent broker/dealer since 1996* and the fourth largest broker/dealer overall, serves as an enabling partner to more than 14,000 independent financial advisers and approximately 700 financial institution
We are focused on one primary mission -- enabling independent financial advisers to bring objective and un-biased financial advice to millions of Americans.
You will join a culture that believes in delivering a world-class client experience and looks to all employees to contribute to that goal by sharing their creativity, experience, and passion for continuous improvement. As a destination of choice, our top priorities are growth and development, social responsibility, and financial health for our employees.
About Aerotek:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
Aerotek is acting as an Employment Agency in relation to this vacancy.
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