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Healthcare Call Center Representative - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Rosemont, Illinois 60656 Rosemont, Illinois |
About this job
Aerotek is seeking Medical Customer Service Representatives to join of their dynamic companies within the Health care Industry! Health care experience in an office setting is required. This company offers excellent stability and training!
- Will be taking 80 - 110 inbound customer service calls a day
- Majority of calls are from people to set up appointments with doctors
- Patients will also call for referrals to other doctors
- They will call to transfer medical records from different doctor's offices
- Look up doctor's schedules online to schedule appointments
- Using dual monitors and head sets
- Sometimes doctors or other health-care professionals can call in so these reps need to be very professional
- They will be doing a lot of data entry and using their system
- They will have to send messages via email and their internal messaging system
- They need to prioritize their duties
Hours:
Start time between 8am-12pm (end time between 5pm-9pm)
Some weekends required
Qualifications:
Phone Customer Service (Call Center Preferred)
Medical Receptionist preferred but not required
Proven tenure in previous customer service positions
Strong Technical Aptitude
Excellent Communication Skills
Medical Terminology Preferred but not required
All interested & qualified candidates, please apply for a response!
About Aerotek:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
Aerotek is acting as an Employment Agency in relation to this vacancy.
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