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in Lynn, MA

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Hours Full-time, Part-time
Location Lynn, Massachusetts 01902
Lynn, Massachusetts

About this job

We are currently working on a great opportunity with our large banking client in Lynn, MA. The position is a variation of collections that requires no severe-escalations, or other hard-nosed collections tactics. Our client complies with local and national banking regulations that focus on heavy customer service. With this, our client provides a great environment to pursue a career that has a competitive base salary and incentive structure.

Pay: $16-$19/hr while on contract (based on experience)

  • Upon going permanent, the base salary will be $40,000 per year with the potential to earn an extra $1,000 per month!

Duration: 6 month- CONTRACT TO HIRE!

The collections rep will be responsible for collection on various Eastern Bank customer delinquencies ranging from Consumer loans debt, overdraft fees, mobile home debt, equity debt, etc. It's a high volume outbound calling role where rep will exhibit the highest level of customer service while seeking return on money owed to the bank.

Top 5 Must Haves:
1. 1+ years' proven customer service experience, ideally within a business professional environment
2. Strong computer skills with Microsoft Office programs, typing ability etc.
3. General understanding of collections combined with genuine interest in working this type of role (NOT FOR EVERYONE!)
4. Punctuality/Work Ethic
5. Proven ability to meet daily goals/deadlines

Responsibilities:

  • Making outbound calls / sending emails / mailing letters to clients with late payments
  • Learning collections process for: cash, checking, mortgage, equity, and more
  • Identifying the most urgent late payments
  • Building a relationship with clients to increase likelihood of payment and on-time payments moving forward

Qualified candidates please reach out to me directly!

Paige Carpluk

Email:

Phone: 617-535-3182




About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.