Customer Service Rep (Bilingual) - Full-time / Part-time

The company is currently seeking a Buyer Support Specialist/CSR for their "Customer Care Center" in Oak Brook.

Strong communication skills in English is required. Duties include (but are not limited to) researching and analyzing customer issues and accounts, understanding the complexities of the buyer registration process, registering buyers, handling a variety of complaints and guiding customers through the website and bidding process. The job entails handling a heavy volume of calls from both a US and worldwide customer base, multi-tasking with paperwork and customer follow-up.


MUST HAVE:
-Bilingual in Mandarin or Cantonese
-1+ years in a previous Customer Service role, ideally in a call center setting.

- Be open to working overtime/weekends
-Knowledge of Microsoft Office (Word, Outlook are most important as they will be utilizing Outlook heavily for email communication)

Interview date: 3/28/18

Start date: 4/2/18

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.