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Customer Development Manager- Confections
•30 days ago
| Hours | Full-time |
|---|---|
| Location | East Hanover, NJ East Hanover, New Jersey |
About this job
Job Description
Qualifications
Qualifications/Abilities:
• BS in Business Administration or equivalent experience
With our portfolio of global Power Brands such as Oreo and belVita biscuits, Cadbury Dairy Milk and Milka chocolate and Trident gum, we’re the world’s #1 in biscuits and candy, and #2 in chocolate and gum. We’re Mondelēz International, a snacking powerhouse with operations in more than 80 countries, with approximately 90,000 employees globally and our brands are marketed in around 165 countries.
Our purpose and vision is to create more MOMENTS OF JOY by building the BEST SNACKING COMPANY IN THE WORLD.
Sales
You’ll put our customers at the heart of our business. By building strong relationships with every customer, big or small, you’ll help Mondelēz International become the supplier of choice and ensure we deliver world-class execution of our business plans in every store.
Summary Statement:
Has overall responsibility for providing the Area with business building programs and expertise for assigned product categories. The position will be the liaison between the field sales group and headquarters for the purpose of developing and implementing customer and consumer/shopper focused programs.
The Customer Development Manager will also:
• Support Mondelez initiatives at the customer and Area level.
• Maximize technological capabilities to support category growth
• Act as a category expert for the Area
• Support Mondelez initiatives at the customer and Area level.
• Maximize technological capabilities to support category growth
• Act as a category expert for the Area
Primary Responsibilities/Accountabilities:
• Track, analyze, evaluate and develop business plans based on division/category customer strategies and initiatives and external factors.
• Develop integrated trade programming at the customer/region level for assigned product categories.
• Allocate and administer volume and trade promotion-spending levels by account, including managing trade dollars as a percent of revenue for maximum results.
• Utilize technological applications to maximize effectiveness of trade promotion and other activities.
• Communicate all category information and trends to region sales and customers.
• Provide planning expertise to CBTs, resolve issues and exploit opportunities.
• Provide customer expertise to HQ personnel.
• Act as resource to the business teams for category expertise to maximize customer revenue and share.
• Responsible for profit and volume for assigned businesses.
• Accesses and/or develop the financial and promotional tools of the Product Managers Teams. Utilizes these resources in order to reverse negative volume trends or maximize a sustainable competitive advantage, and insures budget attainment.
• Manages incremental trade budgets, which will be used to complement promotions for new product introductions, control sample costs, and deter competitive inroads to product lines.
• Acts as a focal point for all product quality issues in an efficient and decisive manner based on established policy. For product recalls and packaging problems, works with the Corporate Office and Distribution Center on rectifying the problem and communication to RVPs, District Managers, and Sales Representatives the action needed to be taken.
• Ensures balance of resources within the Region is dedicated against core and strategically important product categories.
• Maintains tracking systems, i.e. equipment, samples, trade dollars and sales calls.
• Analyzes consuming account data pertinent to category sales.
• Acts as a liaison between Business Management and Chain Account Management
• Maintains historical log of pricing/promotional activities in market.
• Provide training/coaching/business counsel to CCM’s and CBL’s regarding franchise management. Trains and coaches new CCM’s.
• Acts as the category expert on customer sales calls.
• Leads franchise initiatives within Area, integrating Sales Information and Co-Marketing resources.
• Track, analyze, evaluate and develop business plans based on division/category customer strategies and initiatives and external factors.
• Develop integrated trade programming at the customer/region level for assigned product categories.
• Allocate and administer volume and trade promotion-spending levels by account, including managing trade dollars as a percent of revenue for maximum results.
• Utilize technological applications to maximize effectiveness of trade promotion and other activities.
• Communicate all category information and trends to region sales and customers.
• Provide planning expertise to CBTs, resolve issues and exploit opportunities.
• Provide customer expertise to HQ personnel.
• Act as resource to the business teams for category expertise to maximize customer revenue and share.
• Responsible for profit and volume for assigned businesses.
• Accesses and/or develop the financial and promotional tools of the Product Managers Teams. Utilizes these resources in order to reverse negative volume trends or maximize a sustainable competitive advantage, and insures budget attainment.
• Manages incremental trade budgets, which will be used to complement promotions for new product introductions, control sample costs, and deter competitive inroads to product lines.
• Acts as a focal point for all product quality issues in an efficient and decisive manner based on established policy. For product recalls and packaging problems, works with the Corporate Office and Distribution Center on rectifying the problem and communication to RVPs, District Managers, and Sales Representatives the action needed to be taken.
• Ensures balance of resources within the Region is dedicated against core and strategically important product categories.
• Maintains tracking systems, i.e. equipment, samples, trade dollars and sales calls.
• Analyzes consuming account data pertinent to category sales.
• Acts as a liaison between Business Management and Chain Account Management
• Maintains historical log of pricing/promotional activities in market.
• Provide training/coaching/business counsel to CCM’s and CBL’s regarding franchise management. Trains and coaches new CCM’s.
• Acts as the category expert on customer sales calls.
• Leads franchise initiatives within Area, integrating Sales Information and Co-Marketing resources.
Qualifications
Qualifications/Abilities:
• BS in Business Administration or equivalent experience
• 7+ years relevant experience
• Strong analytical and computer skills
• Strong communication skills
• Planning expertise and organizing skills
• Problem solving skills
• Superior analysis
• Strategic thinking
• Information management
• Leadership
• Ability to work across the enterprise internally and with our customers
Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.
• Strong analytical and computer skills
• Strong communication skills
• Planning expertise and organizing skills
• Problem solving skills
• Superior analysis
• Strategic thinking
• Information management
• Leadership
• Ability to work across the enterprise internally and with our customers
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender, national origin, disability, protected Veteran status, uniform service, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.
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