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Homecare Customer Relations Specialist
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Los Angeles, CA Los Angeles, California |
About this job
The Homecare Customer Relations Specialist is responsible for developing new and growing existing referral relationships with Hospitals, Skilled Nursing Facilities, Sub-Acute, and Regional Centers. The Customer Relations Specialist will assist Homecare Managers with marketing efforts and help to develop their marketing skills. The Customer Relations Specialist will handle and properly resolve any concerns or issues from referral sources to ensure that we maintain a positive business relationship.
WHAT PREMIER OFFERS:
FUN, POSITIVE, and PROFESSIONAL work environment.
Employee appreciation events & employee recognition awards.
Weekly core values meeting, monthly and quarterly office outings, and an annual company-wide beach party.
WEEKLY pay (competitive rate).
BENEFITS: Medical, Dental, Vision, vacations/sick days, life insurance, and 401(k).
Generous referral BONUSES.
HOMECARE CUSTOMER RELATIONS SPECIALIST RESPONSIBILITIES:
Build and retain strong working relationships with Hospitals, Skilled Nursing Facilities, Sub-Acute units and Case Management Staff through evaluating customer service satisfaction, improvement and potential issues.
Public Relations; creating, managing and promoting Premier with the goal of enriching the company’s position, brand, and client loyalty.
Formulate strategic marketing initiatives to increase brand recognition and equity within region.
Plan and produce informational material for In-Services, Expo’s, and Resource Fairs; Present educational In-Services for Hospitals, SNFs, and other Case Management Staff.
Training Homecare Managers and help develop their marketing skills.
Attend workshops, expositions, conferences and marketing meetings as needed and/or required
Act as liaison to internal and external organizations.
Plan marketing strategies to promote community involve
WHAT PREMIER OFFERS:
FUN, POSITIVE, and PROFESSIONAL work environment.
Employee appreciation events & employee recognition awards.
Weekly core values meeting, monthly and quarterly office outings, and an annual company-wide beach party.
WEEKLY pay (competitive rate).
BENEFITS: Medical, Dental, Vision, vacations/sick days, life insurance, and 401(k).
Generous referral BONUSES.
HOMECARE CUSTOMER RELATIONS SPECIALIST RESPONSIBILITIES:
Build and retain strong working relationships with Hospitals, Skilled Nursing Facilities, Sub-Acute units and Case Management Staff through evaluating customer service satisfaction, improvement and potential issues.
Public Relations; creating, managing and promoting Premier with the goal of enriching the company’s position, brand, and client loyalty.
Formulate strategic marketing initiatives to increase brand recognition and equity within region.
Plan and produce informational material for In-Services, Expo’s, and Resource Fairs; Present educational In-Services for Hospitals, SNFs, and other Case Management Staff.
Training Homecare Managers and help develop their marketing skills.
Attend workshops, expositions, conferences and marketing meetings as needed and/or required
Act as liaison to internal and external organizations.
Plan marketing strategies to promote community involve
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