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IT Site/Computer Repair Technician - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Plymouth, MI Plymouth, Michigan |
About this job
Position is responsible for on-site service and support for VLS personnel, including the executive management team. The position requires delivering friendly and excellent service to business users and maintaining a stable operation.
Typical duties include:
- Assist with help desk tickets and IT related issues for the Plymouth, MI Office
- Provide support for desktop/laptop users
- Audio and Visual support for conference rooms
- Provide support to end user community for restaging machines, Microsoft O365, other application issues, and hardware and other breakfix conditions.
- Support company issues cellular devices, assist with reporting and monitoring issues.
Experience: Prefer 3 years of experience related to the above description
Desired Competencies/Experience
- Strong IT/computer technical skills in order to resolve issue in a timely manner.
- Good written and verbal English communication skills
- Ability to function in fast paced and energetic team, handing multiple priorities.
- Ability to maintain appropriate balance between policies/procedures and customer/business needs.
- Demonstrated integrity with the ability to manage company assests and proprietary data.