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in Durango, CO
Medical Office Front Desk Lead
•30 days ago
Hours | Full-time, Part-time |
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Location | Durango, CO Durango, Colorado |
About this job
Position Description:
At Pediatric Associates of Durango we are passionate about setting a new standard for health that empowers children to reach their full potential. We are looking for an individual with front office experience working in a medical setting with excellent customer service and computer skills.
Primary Responsibilities Include:
- Managing patient flow, including scheduling appointments, making reminder calls, checking patients in and out and ensuring patients are seen in a timely fashion day of their appointment
- Answering phones and ensuring calls are routed to the correct individual in a timely manner
- Daily payment reconciliation
- Processing patient paperwork in a timely manner
- Maintain website, social media and other patient/parent communication, including monthly reminder letters
- Prepare monthly reports
- Order supplies
Requirements:
- College graduate preferred, high school or GED equivalent required
- Minimum 1 year of experience working in a medical front office role
- Ability to type at least 60 wpm
- Experience using Microsoft Word and Excel required
- Experience with WordPress preferred
Why Pediatric Associates of Durango:
- We approach every child’s care with comprehensive management that facilitates partnerships between our providers, nurses, parents/caregivers, and specialists
- Our Values:
- Compassionate Patient care / Customer Service
- Excellence and Integrity
- Sustainability
- Innovation
- We strive to be a model of a socially and environmentally responsible health care enterprise by promoting conservation, waste reduction and non-toxic products and procedures in its workplace
- Competitive Salary
- Medical and Dental Benefits
- Paid Time Off