Claims Advisor Senior - Full-time / Part-time

Purpose of JobDevelops, implements and monitors related P&C policies and strategic and tactical operational business initiatives to manage indemnity, fraud, expense, service, quality and regulatory compliance. Supports P&C senior management (staff and operations) on all P&C initiatives, projects, and operational activities.

We are currently seeking a talented Claims Advisor Senior for our San Antonio, TX location.Job Requirements

• Develops and implements assigned projects, policies and business initiatives to ensure consistency of claims service, quality and regulatory compliance.
• Researches, identifies, and implements changes in existing policies, tools, and work processes.
• Acts as SME on assigned projects.
• Monitors and provides technical claims direction, controls, and expertise to region personnel on issues relating to high risk exposure from an indemnity, fraud, expense, process, or quality perspective.
• Assists regional personnel as needed in preparation of appropriate documentation.
• May represent, testify and assist on behalf of USAA at mediations, arbitrations, settlement conferences, trials and pre-trial/trial activities for P&C Litigation cases.
• Assesses changes in state and federal legislation and litigation for trends, issues, and precedents impacting claims service and regulatory compliance.
• Identifies implications and industry positions on emerging trends and issues.
• Monitors emerging technologies, benchmarks competitors and networks with industry counterparts to identify issues impacting claims service and expense.
• Partners with Procurement in the identification, recruitment, screening and selection of contracted vendors.
• Supervises vendor contract compliance and provides periodic business reports and analysis.

Minimum Requirements

• Bachelors Degree
• 4 additional years of related experience beyond the minimum required may be substituted in lieu of a Degree
• 6 or more years P&C insurance industry or functional work experience

Preferred Experience

• Experience with Auto Physical Damage Estimating and Repair
• Industry designation, ie ICAR or insurance designation

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.

Relocation assistance is not available for this position.