Promotions Representative

Preference for Hiring in Employment

It shall be the policy and practice of the Corporate Employers to recruit Corporate Team Members according or the following priorities:

First: Qualified candidates who are enrolled members of the Pueblo of Pojoaque.
Second: Qualified candidates who are not enrolled members of the Pueblo of Pojoaque, but who are spouses, significant others, or children of enrolled members of the Pueblo of Pojoaque.
Third: Qualified candidates who are enrolled members of another (Non-Pojoaque) Indian Tribe.
Fourth: Other qualified Candidates

2018-BTI-016: Promotions Representative

JOB PURPOSE: Develops guest loyalty, relationships and direct marketing programs

ESSENTIAL FUNCTIONS:

• Serve as initial contact and key data entry clerk for Players Club database information
• Identify and gather information on valuable guests through observation, analysis, personal contact and service
• Develop guest loyalty, relationships and direct marketing programs
• Provide services to response to guest requirements
• Conduct informal surveys and queries

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):

• Must be at least 21 years of age or older
• Basic knowledge of departmental policies and procedures
• Good knowledge of casino layout and rules and regulations
• Ability to handle a variety of customer requests and personalities; Must be people oriented.
• Good verbal and written communication skills
• Skill in using computer and program (Player tracking system)
• Basic math skills

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:

• High School Diploma or GED
• Some experience in providing customer service
• Basic computer experience preferred
• Good communication skills required

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

• Office/casino setting; Shift work; Required to work weekends, holidays, and overtime
• Standing/Walking-100% for up to 4 hours at a time
• Exposure to cigarette smoke and noise
• Some light lifting and carrying required

DISCLAIMER STATEMENT: This job description lists the major duties and responsibilities required of the employee. An employee may need to perform tasks other than those listed to meet business needs.