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in Beltsville, MD

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Hours Full-time, Part-time
Location Beltsville, MD
Beltsville, Maryland

About this job

ORGANIZED, ENERGETIC and RELIABLE PROFESSIONAL with STRONG ADMINISTRATIVE SKILLS and CUSTOMER SERVICE/SALES EXPERIENCE
Does this describe you? If so, you're invited to apply & join our growing team!

Overview

The Sales Associate supports the PCM Services Sales Team in delivering revenue goals, with a focus on uncovering, managing and servicing opportunities with both current and new customers from an inside sales role. They will also support outside sales and other members of the estimating, production and coordination teams to further develop existing customers, create new customers and provide superior customer service. They will support the Inside Sales Team Manager as needed to help deliver on yearly revenue goals and strategy execution.

Responsibilities

Outbound Calling and Driving Opportunity
  • Use script to (re)introduce PCM’s services to targeted call list contacts with a goal of 25 per day.
  • Uncover opportunities to bid projects for customers and collect all pertinent details for at least 10 of these calls per week.
  • Enter new and track outstanding estimate requests from clients. Provide information to estimators, ensuring all pertinent contact, property, project, and client information is entered accurately and per established guidelines.
  • Set up follow-up activity time and date for Account Manager as requested from each contact.
  • Cross-sell services for two sister companies, with a goal of 3 opportunities per week.
  • Log all activity promptly in Salesforce.com for accurate tracking.
Proposal Entry and Pipeline
  • Enter new proposal records into Salesforce.com from list provided by account managers, ensuring all customer and opportunity information is accurate, including stage and close dates.
  • Edit existing proposal record in Salesforce.com based upon account manager follow-up as received.
  • Call customers to follow-up on proposals as requested by the account manager, editing existing proposal record accordingly and providing status and completion details to the account manager
Estimate Request Entry and Sales Support
  • Enter estimate requests into database for account managers ensuring that all pertinent details are in place, the correct contacts, clients, estimator, account managers, and lead sources are assigned, the start date and bid dates are accurate.
  • Update any open or outstanding estimate requests in the database when notes are provided by account managers or estimators. Deactivate estimate requests as directed, capturing the reasons for deactivation for tracking purposes.
  • Provide an accurate weekly Estimate Request count to the account manager.
  • Provide additional support to the sales department and customer base as requested
Qualifications, Skills & Abilities
  • Bachelor's degree and/or a combination of education, experience and training
  • 3 years customer-service, sales and/or administrative work experience
  • Clear and audible speaking voice
  • Highly proficient in Microsoft Word, Excel, Outlook and PowerPoint
  • Previous experience in SalesForce
  • Experience in the construction industry or in a service trade environment preferred
Skills/Abilities
  • Excellent verbal and written communication skills
  • Organized, able to multi-task, strong administrative skills
  • Excellent interpersonal and leadership skills
  • Dependable, flexible, reliable, efficient, versatile, and professional
WE OFFER
  • Competitive annual salary of $38,000 to $45,000, based on experience
  • Yearly performance bonus eligibility
  • Employee benefits package, including medical, dental, life & disability insurance
  • Generous Paid Time Off and Holiday leave
  • Tuition reimbursement
  • Free, onsite fitness center
  • Great coworkers!