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Dispatch Customer Service - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Indianapolis, IN Indianapolis, Indiana |
About this job
Job Duties & Responsibilities
Are you looking for a rewarding professional career? Do you have the desire to help people? Then GEICO's Emergency Roadside Service (ERS) Department is the place for you! Our ERS Dispatchers are there to help our policyholders when they experience problems with their vehicles. As an ERS Dispatcher, you'll be trained to assist customers in obtaining help when there is a problem with their vehicle, such as locating and dispatching a locksmith or a tow truck. You'll learn about our dynamic industry and prepare to assist customers through our comprehensive, fully paid training program.
Candidate Qualifications
- High school diploma or equivalent
- Good customer service skills or prior experience
- Demonstrated timely, consistent job attendance history
- Solid computer, grammar and multi-tasking skills
- Strong attention to detail, time management and decision-making skills
- Must be comfortable working in a fast-paced, high-volume call center
Career Opportunities
At GEICO, the opportunity for advancement is outstanding! We invest in our associates through training and development to help them reach their career goals and personal aspirations. Our associates average two promotions within the first three years. At GEICO,
- We provide on-going training to help you learn your job
- We encourage professional development through GEICO University, our companywide training and development program
- We provide constant coaching and feedback to help you develop your skill
- We offer opportunities to advance your career and become a lead, coach, trainer, or supervisor
If you are ready for a challenging and rewarding work environment, GEICO has the career path for you.
Salary:
Annual salary of $28,000 / year
· 10> night differential offered for positions beginning after 12:30 p.m.
Shift:
The call-center hours are from 6:00 a.m. to 12:00 a.m. Upon successful completion of training and transition, shifts are assigned using a performance-based bidding system.
Ask recruiter for details
About GEICO
For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace.
Our associates' quality of life is important to us. Full-time GEICO associates are offered a comprehensive Total Rewards Program, including:
- 401(k) and profit-sharing plans
- Medical, dental, vision and life insurance
- Paid vacation, holidays and leave programs
- Tuition reimbursement
- Associate assistance program
- Flexible spending accounts
- Business casual dress
- Fitness and dining facilities (at most locations)
- Associate clubs and sports teams
- Volunteer opportunities
- Federal Credit Union
Benefit offerings for positions other than full-time may vary.
GEICO is an equal opportunity employer. GEICO conducts drug screens and background checks on applicants who accept employment offers.
How to Apply
Click "Apply for Job" to complete your application. You will need an active email address and phone number. Once you begin your application you can save it and access it later. Please include all recent work history and any other work relevant to the position you are applying for.
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