it manager

Fora Financial, located in NYC, is a leading
financial services company providing working capital to small and mid-size
businesses nationwide.

Established in 2008, we support small businesses in need of financing to
sustain or grow their enterprise by providing innovative, customized, and
flexible working capital solutions. We operate through a consultative approach,
listening to customers and providing what best meets their needs in an
ever-changing financial market. To date, Fora Financial has funded over 22,000
individual transactions to more than 15,000 unique customers. The company has
funded over $750 million in working capital solutions for small businesses
since its inception.

Position Summary:

The Director of IT/ System Admin position is a
hands-on technical/management role.

The IT Infrastructure Manager is responsible for managing IT
Technologies and a support technician. This individual will work closely with
the VP of Technology and business units to ensure alignment with the company’s
objectives. The ideal candidate must have both leadership and technical skills
to effectively and efficiently manage IT Infrastructure technologies and
personnel.

A Day in the Life of a Director of IT/System
Admin:

Operation Management

• Oversee all aspects of IT department operations
  including IT infrastructure, Active Directory, Office 365, WIFI, Communication
  (LAN, WAN, email, VOIP, etc.), backup, security systems, disaster
  recovery (DR), regulatory compliance
• Consult with the software development team to provide
  expertise with servers, security, firewalls, backup, DR, regulatory
  compliance, DLP
• Manage the day-to-day operations of the IT group
  including ticket system, assignment of work and providing high level
  reporting
• Prepare overall status and activity metrics that
  documents and tracks delivery of IT services, planned and unplanned system
  outages, and other key IT performance metrics
• Maintains overall security of the company’s network,
  systems, and data
• Ensures high availability of critical business systems
• Owns and maintains strict controls on data/system
  backups and recoverability
• Manage subordinate staff in their daily activities as
  well as supporting business projects
• Develop and manage relationships with vendors in
  support of staff augmentation and systems support
• Manage overall capacity utilization of Server/hardware
  environment ensuring it is optimized to meet business requirements

Strategy & Planning

• Contribute to the development of IT departmental
  strategies to align with the overall business strategy as well as
  corporate strategy
• Develop and implement hardware and software standards
  for network, servers, databases, wireless technology, file & print
  services, VOIP, etc.
• Develop and implement data retention standards
• Develop and maintain overall backup and recovery
  strategy (Disaster Recovery & Business Continuity)
• Develop, implement, and maintain processes and
  procedures for effective delivery of services and compliance with
  regulatory guidance
• Establish and implement 'best-practice' standards as
  well as departmental policies and procedures
• Determine, recommend and implement hardware and
  software upgrades for business applications, server hardware, network
  equipment, desktop, laptop, etc.

What You Have:

• Bachelor's Degree in Computer Science/Information
  Technology or equivalent
• Minimum 10 years of IT experience with 5 years of
  management experience preferred
• Certifications in Microsoft/Cisco/VMware/Palo Alto
  technologies preferred
• ITIL or PMI Certification is preferred
• A strong hands-on/technical knowledge of core Microsoft
  technologies including but not limited to Windows Servers, Active
  Directory, MS SQL and core Network/Cisco technologies like LAN/WAN,
  subnets, firewalls, VLAN's, and VPN using Palo Alto firewalls
• Have a good understanding of user environment
  management, including desktops/laptops, profile management, software
  delivery, etc.
• Have proven management skills with the ability to
  mentor staff members
• Must have good people skills and the ability to
  interact and communicate effectively across all levels of the organization
• Willing to take a lead role as an IT manager and act as
  a go-to person for the company’s business units and IT management when it
  comes to IT infrastructure technologies supporting both projects and
  operations
• Must be very proactive in understanding and staying
  up-to-date on the current projects in progress, projects in pipeline and
  operational issues. Similarly, must stay up-to-date with industry
  technology trends and applicability of software/hardware solutions

The Benefits of Working with Fora Financial:

• Competitive Base Salary
• Medical, Dental, Vision Coverage
• A good work/life balance
• 401k Plan With Employer Match
• Life Insurance at No Cost to Employees
• Generous Time Off Plan Including Rollover Vacation Days
• Commuter Benefits
• Healthcare and Dependent Flexible Spending