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in Falls Church, VA

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Hours Full-time, Part-time
Location Falls Church, VA
Falls Church, Virginia

About this job

Position Overview

If you would feel fulfilled working
for one of Virginia's Best Places to Work organizations that
is passionate about providing Remarkable Service to the Arlington Community,
then you should consider a career at Arlington Community Federal Credit Union
(ACFCU). We are currently seeking a passionate and highly engaged Collections Manager to oversee our dynamic Collections Department. As our Collections Manager, you will be responsible for establishing
and monitoring effective control processes and procedures for delinquent loans,
and handle complex collections issues and concerns by recommending the best solutions. You will develop and review accurate
reporting procedures on collection activities. Fostering an environment that is
conducive to member satisfaction, as well as employee achievement and
fulfillment is critical to this role. As
an integral member of our management team, you will be an essential contributor
to in providing leadership, motivation, coaching and training to increase workflow
efficiencies and model established core values.



What You’ll Bring
  • A four-year college degree in Finance, Business
    Administration or a related field
  • 5+ years of collections experience and 3+ years
    of supervisory experience, or an equivalent combination of education and experience
  • Proven experience with implementing strategies pertaining
    to collections activities
  • A strong ability to coach and develop employees
  • A high level of integrity, strategic thinking
    and business acumen
  • Ability to simultaneously manage multiple
    priorities and deadlines, and the ability to shift those priorities and deadlines
    according to business needs
  • Excellent written and verbal communication
    skills
  • Ability to adapt in a continuously evolving, fast-paced environment
  • A love for a collaborative, energetic, and
    member focused environment
What You Can
Expect From ACFCU


A REMARKABLE Organization! We are recipients of Arlington Best Bank Award, in addition to NAFCU’s
Credit Union of the Year Award. We have a culture that
celebrates internal and external opportunity, excellent service, acting with
integrity, and loving the Arlington community. We also offer a highly
competitive compensation and benefits package: including medical, dental, life,
short and long-term disability insurance, a 401k plan and profit sharing,
holidays, paid time off (accruing 20 days/ year), and a fun work environment.
Come join our team! All qualified applicants will receive consideration for
employment without regards to race, color, religion, sex, sexual orientation,
gender identity, national origin, age, protected veteran status or status as an
individual with a disability.