Service Tech - Full-time / Part-time

The unique strength of our technical training program in this key Customer focused area not only provides a variety of valuable educational services to our employees, but will have a direct and important link to the overarching goal of maximizing revenue through “world class” customer service.
Thorough and timely training leads to internal and external customer satisfaction, and sets us apart from our competition.
This leadership role is responsible for all aspects of delivery and tracking of the Corporations’ Service Department and Safety training, as well as supporting Equipment Service Sales.

Job Requirements
1. Friendly, personable and possess a high degree of flexibility to maintain a customer and staff focus at all times.
2. Practice honesty and integrity in the workplace.
3. Possess a strong degree of personal initiative and ownership over completion of tasks.
4. To be able to control and reduce expenses within the department.
5. Displays original thinking and creativity. Strong problem solving skills. Detail oriented with a strong focus on quality of work.
6. Demonstrate strong communication skills (verbal and written) with internal and particularly with external customers.
7. Motivate staff to understand the importance of relationship building with all current and potential customers.
8. Maintain a “fun” atmosphere within the concepts of the organization.
9. Must be able to work at times with minimum amount of supervision.