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Hours Full-time, Part-time
Location Baraboo, WI
Baraboo, Wisconsin

About this job

Director of Business Development to cover our Wisconsin Territories. Job Description Summary

Responsible
for managing all aspects of organizational business development programs
including, establishing and maintaining positive relationships with customers
and referral sources, responding to customer requests and concerns, managing
subordinates business development activities, participation and planning of
business development events, functions, and trainings, and negotiating service
contracts with skilled nursing facilities, hospitals, managed care
organizations, government agencies, and other payers.

Essential Job Functions/Responsibilities
  • Coordinate daily business development
    operations including providing direct oversight of the establishment and
    implementation of business development initiatives.
  • Manages CRM and CRM activity for business
    development team.
  • Assists the Director of
    Patient Services in establishing organizational patient volume projections in the annual budget and in
    establishing allocations for the marketing department per site location.
    Monitors allocation of resources according to budgetary limitations.
  • Works with the Director of Patient Services to continuously
    conduct market assessments and develops a comprehensive marketing plan designed
    to meet budgetary patient volume projections.
  • Employs marketing and promotional
    initiatives to achieve budgetary patient volume
    projections.
  • Establishes and maintains positive working
    relationships with current and potential referral and payer sources.
  • Assist in recruitment, selection, orientation, and supporting the business development team.
  • Builds and monitors community, customer,
    payer and patient perceptions of the organization.
  • Provides leadership and support to Director of Patient Services in strategic
    planning including identifying opportunities for additional or improved services
    to address customer needs and concerns.
  • Maintains comprehensive working knowledge
    of markets including government agencies, major payer groups, key referral
    sources, and competitor’s market positioning.
  • Maintains comprehensive working knowledge
    in the field of hospice business development and shares
    information with appropriate organization personnel.
  • Develops community resources and assists
    customers in accessing community resources should services not be provided by organization.
  • Monitors and reports cost effectiveness of
    business development efforts.
  • Achieves
    annual business development objectives by contributing relevant information and
    recommendations to strategic plans and reviews; preparing and completing action
    plans; implementing production, productivity, quality, and customer-service
    standards; resolving problems; identifying trends; determining regional sales
    system improvements; implementing change.
  • Meets
    business development objectives by forecasting requirements and preparing an
    annual budget with Chief Officers and Executive Directors.
  • Establishes
    business development objectives by creating a business development plan and
    quota and works directly with Director of Patient Services and subordinates to
    develop marketing strategy and projections.
  • Maintains
    and expands customer base by counseling community coordinators in building and
    maintaining rapport with key consumers and identifying new consumer
    opportunities.
  • Recommends
    service lines by identifying new service opportunities, and service changes;
    surveying consumer needs and trends.
The
above statements are intended to be a representative summary of the major
duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform
job-related tasks other than those stated in this description.

Position Qualifications
  • Bachelor's degree in Marketing, Business
    Administration, or healthcare related field, Master’s degree
    preferred.
  • At least one (1) to three
    (3) years experience in health care business
    development
    management, preferably in hospice care operations.
  • Demonstrated ability to supervise and
    direct professional and administrative personnel.
  • Ability to aggressively grow business and deal tactfully with customers and the
    community.
  • Knowledge of corporate business
    management.
  • Demonstrates good communications skills,
    negotiation skills, and public relations skills.
  • Demonstrates autonomy, organization,
    assertiveness, flexibility and cooperation in performing job responsibilities.