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Deal Desk Associate
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | New York, NY New York, New York |
About this job
Sprinklr is 1500+ employees strong, valued at $1.8 billion, and one of the fastest growing companies in the history of enterprise software.
In the age of the empowered and connected customer, we know that every experience a customer has with a brand matters...a lot.
That’s why -- from the very beginning -- Sprinklr set out to build a powerful, agnostic, and first-of-its-kind “social operating system” that integrates with an organization’s existing tech infrastructure and allows employees across the front office to collaborate more effectively and deliver superior customer experiences across every social channel.
Today, we’re revolutionizing customer engagement in 75+ countries for more than 1000 of the most recognized brands, including Nike, JPMorgan Chase, Verizon, McDonald’s, Microsoft, P&G, Uber, and more than 50% of the Fortune50.
We’ve spent the last eight years building the world’s most complete enterprise social technology. Now we’re leveraging that market-leading position to help the biggest brands on the planet take on one of the largest opportunities ever in enterprise software: unifying the front office. And we’re bringing the very best talent in the world together to get there
Deal Desk Associate
The Deal Desk Associate is a key member of the sales operations deal desk team working cross functionally with sales, services, product management, finance and legal to help accelerate deal cycles to close. In this role you will serve as the liaison between sales operations and our field sales team providing guidance to the field around quote creation, opportunity management, and process improvement.
Day to Day
In the age of the empowered and connected customer, we know that every experience a customer has with a brand matters...a lot.
That’s why -- from the very beginning -- Sprinklr set out to build a powerful, agnostic, and first-of-its-kind “social operating system” that integrates with an organization’s existing tech infrastructure and allows employees across the front office to collaborate more effectively and deliver superior customer experiences across every social channel.
Today, we’re revolutionizing customer engagement in 75+ countries for more than 1000 of the most recognized brands, including Nike, JPMorgan Chase, Verizon, McDonald’s, Microsoft, P&G, Uber, and more than 50% of the Fortune50.
We’ve spent the last eight years building the world’s most complete enterprise social technology. Now we’re leveraging that market-leading position to help the biggest brands on the planet take on one of the largest opportunities ever in enterprise software: unifying the front office. And we’re bringing the very best talent in the world together to get there
Deal Desk Associate
The Deal Desk Associate is a key member of the sales operations deal desk team working cross functionally with sales, services, product management, finance and legal to help accelerate deal cycles to close. In this role you will serve as the liaison between sales operations and our field sales team providing guidance to the field around quote creation, opportunity management, and process improvement.
Day to Day
- Provide consultative guidance to sales reps regarding deal structure and pricing along with assisting in the creation of quotes within Salesforce.com
- Ensure the details of Accounts and Opportunities are accurately reflected in Salesforce.com
- Maintain and complete tasks within Salesforce.com from sale reps and other internal departments.
- Drive system and process enhancements to improve the team’s scalability and efficiency
- Assist with the onboarding of new sales reps around the use of our quoting tool and approval process
- Contribute to managing materials on the sales repository, as needed
- Bachelor’s degree and one to three years of relevant experience
- Proficient in Salesforce.com
- Knowledgeable of the sales process from complex enterprise SaaS sales
- Excellent work ethic with a proven track record of meeting deadlines
- Demonstrated strong project management and organizational skills, along with demonstrated skills to handle a variety of assignments simultaneously and work under deadline pressure
- Detail-oriented and able to maintain a high level of ownership and accuracy on all work activities
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