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est. per hour 
$18est. per hour
Senior Account Executive
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Cary, NC Cary, North Carolina |
About this job
Description:
The Senior Account Executive (SAE) will collaborate with the various departments of MicroMass to move work through the agency on behalf of the client. The SAE will be responsible for implementing the defined multichannel CRM strategy that drives identified client deliverables. In addition, the SAE will lead and manage the client relationship and apply and speak to the fundamentals of evidence-based behavior change strategies throughout projects.
Responsibilities:
- Day-to-day management on an assigned account
- Build and manage successful relationships between MicroMass Communications and assigned clients
- Be detail oriented, well organized, and have the ability to manage multiple tasks
- Meet regularly with Creative Services/Technology Services/Project Manager to coordinate agency efforts on behalf of assigned clients/accounts
- Have excellent verbal and written communication skills; be the client advocate by articulating their needs to the internal team to ensure brand strategy and project objectives are fully met
- Drive preparation of client invoices, proposals, and marketing plans as requested by manager
- Review and approve creative/production materials, copy, layouts, and production art, and coordinate client approval
- Write appropriate client follow-up documents, including meeting/conference reports, change logs, etc
- Partner with project management to oversee project timing and budget
- Exceed client expectations and add value to the strategic and creative process
Requirements:
- 2 to 3 years of relevant industry experience, including working knowledge of patient CRM programs
- Manage development and execution of multichannel CRM programs, including acquisition and adherence
Cadence/program flow - Email best practices, including both content-driven and delivery implications
- Business rules
- Data collection
- Collaborate with external agency partners to ensure successful delivery of the CRM plan
- Work with internal teams to ensure return on investment through KPIs and performance metrics
- Bachelor’s degree in communications or marketing
- Must possess excellent written, verbal, and public speaking/presentation skills
- Highly organized and a self-starter
- Strong work ethic
- Must have a minimum of 3 years experience in pharmaceutical account management
Send us your resume
If you experience any difficulties uploading your resume, please email it to mmc.jobs@micromass.com along with the job title that you are applying for.