Account Representative (3509) - Hilliard

Do you have experience working in a fast-paced, financial services or sales environment? Are you a sales focused professional and do you have experience working in collections? If so, Mariner Finance has an amazing opportunity for you to join our team as an Account Representative in our Hilliard, OH branch. Account Representatives have the opportunity to be some of Mariner Finance’s top producers by providing a variety of loan options for our customers.

Become a part of a fast growing, dynamic company, and join a team that offers an opportunity for accelerated professional growth! If you enjoy interacting with customers and thrive in a results oriented environment, we would love to hear from you!

Responsibilities:

• Assessing customer financial documentation to determine their eligibility for a loan; restructuring debt to a consolidation loan if necessary. •
• Recommending accounts for the Manager to review for special handling or intensified collections actions. •
• Accurately calculating and handling customer payments through various payment methods. •
• Providing accurate information on all loan and insurance products to better service our customers. •
• Efficiently processing insurance claims and maintaining detailed records of all transactions. •
• Collecting and/or renewing assigned delinquent accounts. •
• Performing collection outreach to determine reasons for delinquency and to offer loan renewal or request payment. •
• Ensuring that established policies and procedures are strictly observed in respect to every duty. •
• Performing additional duties depending on market demand and branch staffing.

Qualifications:

• Minimum of 2 years’ experience in collections •
• Sales and previous financial services experience is highly preferred
• High school diploma or equivalent required; Associates’ or Bachelors’ degrees are highly preferred. Military rank of E-4, W1, or O1 and above can be substituted for degree.
• Excellent interpersonal skills demonstrated through prior collections work experience.
• Proficient working knowledge of Microsoft office suite
• Strong time management skills and attentiveness to detail and accuracy. ••

Benefits:

As a team member of Mariner Finance you will enjoy a robust benefits package that demonstrates our dedication to employee satisfaction:

• Competitive Salary •
• Medical, Dental, Vision, Life Insurances •
• 401k Match •
• Paid Time-Off •
• Education Reimbursement •
• Flexible Spending

Mariner Finance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, creed, religion, gender identity, sex, marital status, sexual orientation, national origin, physical or mental handicap, covered veteran status, or other status protected by applicable law.