Referral/Transfer Spec

Summary:

Process and reconcile newly boarded loans at service transfer. Resolve exceptions during Foreclosure Referral process. Monitor and manage FC attorney transfer files. Assist in processing requests and tasks to meet default timelines. Review and resolve escalated requests from offshore teams. Coordinate and assist with processes and projects with appropriate concerned parties including attorneys, associates, and other departments.

Duties:

• Review various work queues and provide the necessary information/documentation to our attorney network to ensure timelines are met.
• Review and resolve various exceptions between MSP and LPS desktop.
• Open and close various Templates in LPS desktop according to work queues.
• Assist FC teams with projects and requirements as needed.
• Other duties as assigned.

Requirements:

• HS Diploma or GED at a minimum.
• Basic knowledge of Real Estate/Mortgage Industry.
• Excellent interpersonal and negotiating skills.
• MS Office applications proficiency, particularly Excel and Word.
• Type 30 WPM
• Ability to manage time and prioritize multiple projects and regular workload in order to meet frequent deadlines.
• Strong analytical skills to identify patterns and develop ideas for process improvements.

Preferred:

• SQL experience (or other data mining experience)
• Knowledge of basic Excel Formulas and PivotTables
• Microsoft Visio experience

Select Portfolio Servicing an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.