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in Coeur D Alene, ID
Customer Service Representative
•30 days ago
Hours | Full-time, Part-time |
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Location | Coeur D Alene, ID Coeur D Alene, Idaho |
About this job
Job Description
Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment.
- Providing exceptional customer service
- Maintaining office cash with accuracy and security
- Achieving account gain through proven loan judgment and effective customer solicitation
- Ensuring compliance with state and federal lending regulations and Company policies
- Ensuring prompt completion of loan applications
- Ensuring compliance with company record keeping procedures
- Company paid Health insurance (employee only)
- Competitive 401(k) with match
- Life and Dental benefits
- Paid holidays and vacation
- Profit Sharing
- Closed on Sundays
- Great customer service skills
- 18 years of age or older
- Valid driver’s license, acceptable driving record and reliable transportation
- Ability to pass a criminal background check
- Stable work history
- Collections experience (direct first party collections/skip tracing) preferred
- Sales experience, preferred
- Ability to be working on the phone for the majority of the day
- Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.