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Inbound Call Center / Inbound Sales Representatives - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Portland, OR Portland, Oregon |
About this job
Requisition ID: 17033610
Primary Location:United States-Oregon-Portland
Category:Customer Care
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.
Travel:No
Job Type:Experienced
Organization:Commercial Sector
Primary Location:United States-Oregon-Portland
Category:Customer Care
Description
Conduent is hiring Inbound Call Center / Inbound Sales Representativesin Portland, OR. If you enjoy helping others and are looking for a company with great benefits and monetary incentives, then we here at Conduent want to hear from you!
Conduent Offers:
- Competitive base compensation: $13.50/hr
- Uncapped earning potential
- Full Time Employment
- Paid training
- Medical, Dental, Vision, & 401k plans
- Paid Time Off
- Fun working environment
- Career advancement opportunities
Read the requirements below and apply today for immediate consideration.
Inbound Call Center / Inbound Sales Representatives will be successful if they meet the following requirements:
- Six months Customer Service experience (upselling experience strongly preferred)
- High School diploma or general education degree (GED)
- Be at least 18 years of age or older
- Successfully pass skills assessment with a typing speed of 20wpm
- Ability to pass state, federal and criminal background checks
- The ability to relate to customers in a professional and courteous manner
- Excellent telephone manner and listening skills
- Excellent attention to detail and multi-tasking ability
Inbound Call Center / Inbound Sales Representatives utilize superior customer service and sales skills to field inbound calls from wireless customers that are looking to cancel their service while providing the customer with an appropriate resolution/offer that will retain their business. You will have the responsibility for the following but are not limited to:
- Probe effectively and read customer queues to identify the unstated customer concern
- Recommend products that best suit the customer's needs
- Maintain a high level of world class customer service/professionalism to a wide range of customers
- Navigate through multiple computer applications with speed and accuracy
- Provide troubleshooting, account and billing assistance
- Read and interpret documents from centralized knowledge based tool
If this describes you, then apply today for immediate consideration!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.
Travel:No
Job Type:Experienced
Organization:Commercial Sector