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Hours Full-time, Part-time
Location Los Angeles, CA
Los Angeles, California

About this job

DUTIES
The Portfolio Management and Improvements Office (PMIO) facilitates enterprise project execution, from planning through project implementation. The team conducts portfolio planning and monitoring, provides project management, and maintains processes for effective project execution organization-wide. Through its relationships with multiple business units, the PMIO enables L.A. Care to achieve its strategic goals, manage risk, monitor resources, fulfill regulatory and contractual requirements, and provide excellent service to members and providers. The PMIO consists of three departments: Portfolio Planning, Portfolio Management, and Process Improvement, and it operates under the guiding principle that its success derives exclusively from the success of its clients.
 
The Portfolio Planning team is responsible for the “front door” functions of the PMIO, including needs identification, work request intake, and developing L.A. Care’s enterprise project portfolio. The Portfolio Planner is a key member of the Planning team and is responsible for the following:
  • Work Request Customer Service & Planning Consultation: Provide high-quality customer service and consultation to business units across the various stages of portfolio planning and execution. This includes working with functional area leaders to develop project roadmaps and budgets that reflect L.A. Care’s strategic goals and operational priorities; prioritizing, staging, and sequencing project work; maintaining project and service request inventories; and facilitating the movement of projects from intake through development, implementation, and closure.
  • Investment Review Board (IRB) Support: Work with project teams to schedule presentations to the governing board for enterprise projects (IRB), and ensure that teams are prepared for the IRB’s decision check points. Enable the smooth functioning of the IRB by developing meeting agendas; ensuring completion of minutes and follow-up items; and maintaining and providing actionable project and financial reporting.
  • Portfolio Data Management and Reporting: Collaborate on development and maintenance of databases, interfaces, and workflows used for work request intake, portfolio and budget creation, and portfolio tracking. Create portfolio reports and dashboards to support organizational decision-making, coordinate data entry and maintenance, and work with Finance, IT, and other departments to ensure access to key information.
  • Business Process Transformation: As part of L.A Care’s Core Business Transportation (CBT) efforts, and in collaboration with key partners, the Portfolio Planner helps define, implement, and refine business strategies and processes to optimize portfolio planning, project development, and project execution.
The Portfolio Planner will perform any combination of the above duties as business needs require, and may additionally perform other duties as assigned to ensure L.A. Care’s success.

QUALIFICATIONS AND REQUIREMENTS

EDUCATION

Required
High School Diploma

Preferred:
Bachelor’s degree in a related field.
MPH, MHA, MPP, MBA, or other advanced degree is desirable.

EXPERIENCE
Required
With High School Diploma: Ten (10) years of experience in operations assessment or planning, process improvement, project management, portfolio planning, program planning, program evaluation or analytics, strategy development or strategic planning, or similar relevant professional experience.
 
With Bachelor’s Degree: Five (5) years of experience in operations assessment or planning, process improvement, project management, portfolio planning, program planning, program evaluation or analytics, strategy development or strategic planning, or similar relevant professional experience.
 
With Master’s Degree: Three (3) years of experience in operations assessment or planning, process improvement, project management, portfolio planning, program planning, program evaluation or analytics, strategy development or strategic planning, or similar relevant professional experience.
 
Critical thinker with the ability to solicit information, organize and evaluate information from disparate sources, and construct prioritized plans of action based on this inquiry.
 
Strong data management and analytics skills.
 
Self-motivated, proactive, and versatile; strong leadership and planning skills; strong interpersonal skills and the ability to work in a collaborative fast-paced environment; excellent time management; strong verbal, and written communication skills.
 
Proficient in Microsoft Office (including Excel, Access, PowerPoint, Project, Visio, and SharePoint).
 
Professional experience with a large healthcare system, integrated delivery system, managed care organization, public health organization, or medical center is preferred.