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Hours Full-time, Part-time
Location Buffalo Grove, IL
Buffalo Grove, Illinois

About this job

Job Description

Title: Manager, Pricing, Proposals & Customer Service
Location: Wheeling area
Pay Rate: $80k - $85k
Duration of Job: Permanent


Client is looking for an individual with strong Proposal (Automotive/Technical), Pricing and Cost Analysis experience. Customer service is secondary.

Summary: Coordinate and prepare all pricing for OEM proposals and aftermarket service parts. Monitor and manage customer service team and customer accounts.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Organize, manage and prepare all OEM and Aftermarket parts proposals while maintaining pricing consistency and margin targets.

Provide intercompany pricing and commercial pricing to all Company sister companies.

Follow and enforce all established pricing and proposal policies. Ensure all terms and conditions are properly communicated to customers in line with Company standards.

Monitor and identify costs discrepancies on related contracts/customers/like products pricing/proposals and address with appropriate team members to ensure pricing accuracy and consistency.

Manage and keep up to date the Sales Proposal Log (SPN) which captures all pricing and proposal activities

Monitor and establish yearly aftermarket price books and contracts.

Review "no charge” orders to ensure appropriate Manager approval and application of proper accounting or departmental charge code.

Review backlog weekly – assist in preparation of reports needed for monthly forecast/shipment review and meeting.

Provide gross margin review of future monthly forecast to Controller prior to month end accounting close

Manage and train Customer Service Representatives to ensure desired level of customer service and support is provided.
Supervise 3 C/S Reps and 1 Inside Sales Manager (offsite)

Provide necessary support on all customer related issues as required.

Sign off on price tied to engineering releases for OEM orders and bill of materials.

Maintain and update price lists in Long Term Agreements for Various OEM's.

Work with various company departments to ensure voice of the customer is heard. These departments include: Quality, Engineering, Operations and Finance.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
Bachelor of Business Administration (Accounting/Finance major preferred) and/or Bachelor of Engineering/MBA.

Minimally, ten years experience in a manufacturing based company with specific knowledge in the preparation of bids/commercial quotations of custom engineered products for OEM and government based tenders. Experience in contract review and management of public tenders and commercial request for quotations/pricing is essential and requires a thorough understanding of Terms and Conditions, Government bid submittal requirements, and preparation of all related supporting documents to comply with all legal and commercial requirements.

Demonstrated ability to manage a Customer Service Department comprised of not less than 3 direct reports, overseeing a diverse and expansive account base located throughout the world (majority located in USA and Canada).

Espo Corporation
Willowbrook, IL 60527
(630) 789-2525
View all open jobs at www.espocorp.com/jobs

Leaders in Technical Recruiting & Staffing since 1965
We are an Equal Opportunity Employer and value the benefits of diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and expression, national origin, disability, protected Veteran status or any other attribute or protected characteristic by law. {Want to learn more? Click here www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.} If you need assistance applying please contact us at 630-789-2525.

Company Description

ESPO Engineering, established in 1965, is a premier Technical Recruiting and Staffing firm.

ESPO employees may enjoy a full range of benefits from 401(k), Premium Health Insurance, Dental, Disability, Direct Deposit, Vacation time and Holiday Pay. Apply now and see why so many professionals choose ESPO to help advance their careers.

To view current employment opportunities: www.espocorp.com/jobs