Fine Jewelry Sales with a Passion - Full-time / Part-time

Responsibilities

· Ensure high levels of customer satisfaction through excellent sales service

· Assess customers needs and provide assistance and information on product features

· Welcome customers to the store and answer their queries

· Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis

· “Go the extra mile” to drive sales

· Maintain in-stock and presentable condition assigned areas

· Actively seek out customers in store

· Remain knowledgeable on products offered and discuss available options

· Process POS (point of sale) purchases

· Cross sell products

· Handle returns of merchandise

· Team up with co-workers to ensure proper customer service

· Build productive trust relationships with customers

· Comply with inventory control procedures

· Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Requirements

· Proven work experience as a Retail Sales associate, Sales representative or similar role

· Basic understanding of sales principles and customer service practices

· Proficiency in English

· Basic Math skills

· Working knowledge of customer and market dynamics and requirements

· Track record of over-achieving sales quota

· Hands-on experience with POS transactions

· Familiarity with inventory procedures

· Solid communication and interpersonal skills

· A friendly and energetic personality with customer service focus

· Ability to perform under pressure and address complaints in a timely manner

· Availability to work flexible shifts

· High school degree; BS degree in Marketing or related field would be a plus