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Hours Full-time, Part-time
Location Dallas, TX
Dallas, Texas

About this job

Job Description

Basic Functions:

· The basic function of the Office Assistant/Retail Associate is to provide support to the private retail store, Office Manager and Sales Team as needed. Able and willing to follow instructions but also a self-starter who can recognize, prioritize and complete tasks without constant supervision. Attention to detail, excellent organizational skills and multi-tasking must. Retain various product/program knowledge. Maintain a positive attitude and help others when time permits. Requires someone outgoing and energetic who is able to work as part of a team and equally well independently.

 

Primary Duties:

 

· Duties will be split into primarily two categories throughout various parts of the day to accommodate the typical daily flow of clients and the respective workload.

 

I. Retail Associate Duties

· Assist customers with selection of uniform merchandise.

· Take clothing measurements as needed

· Must be able to move boxes around, receive in inventory and restock sales floor

· Repetitive lifting is required – 5+ lbs up to 40lbs

· Must be able to bend/stand repeatedly throughout day

· Verify customers’ personal information and ring up transactions

· Assist in inventory control when required

· Make outbound phone calls to notify customers of orders ready for pick-up

 

II. Office Assistant Duties

· Contact customers directly regarding various ordering questions/issues

· Proof orders for accuracy.

· Attend company sponsored meetings as required.

· Assist in office and on location in uniform fittings (obtain customer measurements); some travel within DFW Metroplex required

· Maintain a positive attitude and help others when time permits.

· Continue to learn various aspects of the sales office and assist as needed

Requirements

· Eighteen (18) years of age or older on or before hire date.

· Minimum education of a High School diploma or GED; some college preferred

· Professional appearance, dependability and flexibility.

· Excellent written and verbal communication skills.

· Demonstrated proficiency with basic PC applications, Windows environment, accessing the Internet and E-mail.

· Prior customer service experience/Retail experience

· Pleasant-speaking voice, good articulation, rate of speed and ability to be clear and concise.

· Ability to problem-solve and follow standard operating procedures

· Occasional Saturday ( 9 a.m. – 1 p.m.) required (typically once a month on a rotating schedule)

Company Description

Promotional Designs, Inc. (PDI) is a leader in the promotional merchandise industry. Since 1987, we have been providing marketing and branding excellence. PDI is recognized by the Federal Government and Nationally Certified as a Woman-Owned Enterprise. We provide professional management of internal and external corporate branding initiatives through promotional merchandise mediums. Our commitment is to provide passionate, innovative, creative service and branded solutions.